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COVID 19 - Important Changes to Waste Services

On Monday, 25th March 2020, the UK Government introduced strict new measures to tackle the spread of Coronavirus, including a ban on public gatherings of more than two people.

Following the Prime Minister’s announcement instructing people not to leave their homes unnecessarily, a number of services have changed in order to help us protect as many people in our communities as possible.

The Council will comply instantly with all such national directions. Not to do so would contravene Government guidance. Any services or facilities affected by such announcements will be closed or withdrawn immediately.

All essential Council services are running as normal; however, the situation does change quickly. Our priority is to maintain essential services throughout the difficult weeks and months ahead and allocate resources accordingly and to do everything we can to support the health and well-being of all our staff and residents.

We are aware that these changes to services are of concern to everybody but we would urge people to be patient during this challenging time as we work to prioritise essential Council services.


Household Waste & Recycling Centres

Following the Prime Minister’s announcement last night instructing people not to leave their homes unnecessarily, all of Flintshire’s Household Waste and Recycling Centres are now CLOSED until further notice.

Travelling to these sites to dispose of waste is NOT a valid reason to leave your homes.  

Employees at these sites will be redeployed to support other key waste collection services at this time.

Residents are advised to store any bulky waste, DIY waste, electrical items and garden waste at home within the boundary of their own property for the foreseeable future.  Please do not put out this waste for collection on your usual kerbside bin day as we will not collect it. 

If you discover hazardous waste at your property during a DIY project, such as asbestos, please contact the Council immediately for advice.

We are aware that these changes to services are of concern to everybody but we would urge people to be patient during this challenging time as we work to prioritise essential Council services.


Garden Waste Collections:

Garden waste collections have been suspended from Monday, 23rd March until further notice and instead priority has been given to collecting residual waste, food waste and recycling.

The changes will allow our crews to concentrate on collecting black bins, food waste and recycling during the coming weeks and it will also assist by providing resilience for any staff sickness or cases of self-isolation.

We can reassure everyone that once the service returns to normal, a full year’s garden waste collection service will be provided, even if this rolls into next year, with the 2020 payment covering part of next year’s collection service if necessary.  More information on this will be shared in the coming weeks. 

Residents are requested to consider home composting as much of their garden waste as possible.

Bulky Waste Collection Service:

Bulky waste collection service have been suspended from Monday, 23rd March until further notice.  This is to comply with government’s advice around unnecessary travel and to protect the health and well-being of residents and staff at our partner organisation, Flintshire Refurbs.

This service provides a collection service for large items from residents’ homes. Any requests for bulky waste collections that have been booked in for this week will be honoured.

Street Cleaning / Dog Waste Bins / Litter Bins:

Street Cleansing operations have been reduced in some areas from Monday, 23rd March 2020.

This is in response to the reduced littering levels as visitor levels fall and to protect our staff.

Residents are requested to take their litter home and dispose of it in their own black bins.

Dog waste bins will continue to be emptied as normal.  Please bag up your dog’s waste and tie the bag securely before placing it in the bin.

Disposal of Personal Waste

To help avoid contamination and to protect our staff, residents can help by making sure that all black bin waste is bagged and all food waste is sealed inside the compostable bags and properly store the bags inside the appropriate bin.

Residents are advised to follow the published advice on handling waste if your household is displaying symptoms of Coronavirus.

If you are experiencing the main symptoms - a new, continuous cough and/or a high temperature - please be very careful when disposing of your personal waste (including used tissues and disposable cleaning cloths/wipes) at home.

Please do NOT put any tissues, disposable cloths, and masks (if worn) in the recycling. 

All waste that has been in contact with any self-isolated individual should be double-bagged and tied to prevent the spread of the coronavirus.

The government advice for disposal of this waste is as follows:

  • Personal waste such as used tissues, disposable cleaning cloths and masks should be placed securely within disposable rubbish bags.
  • These bags should be double-bagged i.e. placed into another second bag, tied securely and kept separate from other waste.
  • Children, pets and pests should not be able to access this place. Waste should not be left unsupervised on the pavement awaiting collection.
  • This should be put aside for at least 72 hours before being put in your usual external household waste (black) bin.

If your household is self-isolating because someone has viral symptoms, please do not put your recycling out for collection for 14 days. After 14 days, you can put out your recycling as usual.

Please ensure that recycling items such as glass, cans and plastics are washed thoroughly before they’re put out for collection. This will provide reassurance to our crews when it comes to separating and emptying the boxes.

If possible, please clean the handles of the bins / containers before placing them out for collection.

Don’t forget to wash your hands before you put out your bin and recycling containers, and again as soon as you bring them back in.

Please do NOT interact with the crews under ANY circumstances.

Assisted Collections and Medical/Clinical Waste Collections:

Assisted collections and medical/clinical waste collections are still continuing to operate.

We are still accepting applications for assisted collections and medical/clinical waste collections.

Requests for Recycling Bags, Containers and Bins:

Owing to current events, we are unable to accept further requests for new or replacement recycling bags, containers and bins. We apologise for the inconvenience caused.

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