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Website Redesign Questionnaire
Website Redesign Questionnaire
Your Name
Your Email Address
Section 1
Thinking about our current website
What device do you mainly use to access our website?
Mobile
Tablet / iPad
Desktop / Laptop
What is the main reason you visit the website?
To report an issue
To apply for a service
To pay for a service
To access information about Council Services
To read the latest news/promotions
If you could improve our website, what would be your priority?
Ease of use when reporting issues
Ease of use when applying for a service
Ease of use when paying for services
Navigation to make it easy to find information about services
Search facility to access information quicker
Main menu options to access information quicker
Content that is simple and clearly displayed
Please tell us about anything else you would improve on our website:
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Section 2
Thinking about our proposed new website design
How did you view the new prototype website design?
Mobile
Tablet / iPad
Laptop / PC
Do you think the proposed website design has improved the following?
Ease of use
Navigation
Search
Main Menu
Simplified Layout
Do agree that the prominent Search bar enables you to find information quicker?
Yes
No
If no, please explain the reason for your answer
Did you find it easy to see the Pay for it and Apply for it buttons?
Yes
No
Do you agree that having the main menu separated by Resident, Business, Tourism and Online Services is useful?
Yes
No
If no, please explain the reason for your answer
Overall, do you think the proposed website design is an improvement on the current website design?
Yes
No
If no, please explain the reason for your answer
Please use this space for additional comments you would like to make in response to the website redesign project
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