Like many organisations worldwide, we are currently affected by a global Microsoft 365 outage, causing intermittent disruption to some of our systems and services, including email (Outlook).

Our IT teams are aware of the issue and are closely monitoring Microsoft's progress as they work to restore normal service. We apologise for any disruption or delayed replies this may cause and appreciate your patience while Microsoft resolves the issue.

Further updates will be provided here as soon as more information becomes available.

Alert Section

Check your bin day


Calendar and collection day search

Collections will take place as normal on Bank Holidays, except on Christmas Day and Boxing Day. Major service disruptions (e.g. due to bad weather/fuel shortages) will be communicated on our website.

Brown bin collections will only be listed for those residents who have paid and subscribed to garden waste collections. Once subscribed, please allow up to 14 days for your property to be routed on our internal systems and for it to appear on the list for your property.


Garden Waste (Brown Bin) Collections

Garden Waste

Where should I place my bins for collection?

Place your bin at the kerbside by 7am on the morning of your collection within one metre of the curtilage or boundary of your property (i.e. where your property meets the footway/road).  You can place them out the night before if this is more convenient. They must be accessible to the crews without the need to open gates etc.  Where this is not possible the containers should be placed on the footway/verge outside the property without obstructing the footway or road.  The collection point for householders with long private drives will be the point where their drive meets the adopted highway (footway/road).  Where appropriate, separate arrangements will be made with our Recycling Team for a specific collection point for flats, properties with narrow access or hard to reach properties.