Social Services Annual Performance Report
An annual report assessing the performance of Social Services across Flintshire
will be considered at a Cabinet meeting on Tuesday (15 July) and councillors
should also agree on the priority targets to address for 2014-15.
This year’s report highlights outstanding parts of the service including the
successful support of families through Flying Start and the Integrated Family
Support Service; supporting people to live independently in the community by
using more flexible and creative responses and delivering good outcomes for
people with mental illness winning a Social Care Accolade in 2013.
Flintshire supports an increasing number of looked after children with a
strong, consistent, and stable fostering service; provides effective
safeguarding of children and vulnerable adults and forges good working
partnerships with other authorities and agencies including setting up a
co-located team with health at Holywell and the Extra Care schemes.
Other schemes that offer innovative solutions are the Living Well service which
provides flexible support to people with dementia, integrated working with
health through the Crisis Intervention Team and securing agreement to develop a
design-based social enterprise.
Looking to the future priorities, the service has strong leadership driving
forward the modernisation of social care in the county which will aim to ensure
services match residents’ needs and aim to offer more integrated services
particularly with health. Systems will be further developed to ensure people
using Social Services have a voice in the decision making process around their
care and to gain a more comprehensive understanding of people’s experiences of
Councillor Christine Jones, Cabinet Member for Social Services said: “The
Council has successfully achieved within the context of some real challenges,
including an increasing number of vulnerable children, young people and adults
with complex care needs requiring support. With people at the heart of our
service we are committed to giving residents the best care possible that meets
the needs of anyone across the county who might need to use the services and we
will strive to set targets for improvements every year.”