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E-bills

Published: 19/05/2014

Over 1,000 residents and businesses have taken advantage of the new option to receive their council tax bills by e-mail since it was introduced in January. The new e-billing service is completely free and means that instead of receiving a traditional paper bill, residents and businesses can opt to receive their bill by email. With emails sent out instantly there is never any issue with bills being delayed in the post and people who sign up to receive bills electronically still have the choice to download and print bills themselves if needed, so customers are now able to access their bill 24 hours a day. For Flintshire County Council, e-billing reduces cost, it reduces the environmental impact of paper bills and it helps to meet customer expectations, many of who are already used to dealing with bills and payments online. Councillor Billy Mullin, Cabinet Member for Corporate Governance, said: “It is common practise these days for customers to be given the option of receiving and paying bills electronically, and it is pleasing that over 1,000 residents are already taking advantage of this service.” Over the next few months the Council will be widely publicising its new e-billing facility during face-to-face or phone call conversations with people, with the aim of adding their names to the growing list of residents and businesses who choose to receive their bills electronically. If people do want to access their bills electronically but do not have internet access, they would be signposted to using PCs which are available in their local library or Flintshire Connects Centre. To register for the new online e-billing service please contact the Flintshire Revenues service on 01352 704848 or sign up on-line at www.flintshire.gov.uk/ebilling.


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